RIM is becoming a widely used management system for many organizations. It offers flexibility and level of control to an organization. These are few of the features of RIM that has been attracting many companies. According to a report by Everest Research Institute in 2007, RIM outsourcing market is growing by the rate of sixty percent every year and is expected to increase. This growth rate is far more higher than the expected growth rate. RIM, already a billion dollar market, is considered to be the potential leader of the current management market.
Companies who were using the traditional IT management plans are now switching to RIM. In a traditional management system, the service providers are responsible for managing the entire data center as well as hosting important system applications in their own facility. In a more managed traditional system, service provider manages and controls the essential IT equipment as well. But in RIM, the organization has the full control over the selection of equipment as well as their procurement. Here, the service provider takes up specific tasks such as managing a single application server to support complex operations and supporting call center applications.
Recent studies show that companies are not only obtaining technical support from the RIM service providers, but they are also buying critical services from them. These critical services include management and monitoring of servers, databases, networks, security and desktop systems. It would not be wrong if we call the relationship between RIM providers and their clients a strategic alliance that will play a major role in the success of client's organization.
Companies who were using the traditional IT management plans are now switching to RIM. In a traditional management system, the service providers are responsible for managing the entire data center as well as hosting important system applications in their own facility. In a more managed traditional system, service provider manages and controls the essential IT equipment as well. But in RIM, the organization has the full control over the selection of equipment as well as their procurement. Here, the service provider takes up specific tasks such as managing a single application server to support complex operations and supporting call center applications.
Recent studies show that companies are not only obtaining technical support from the RIM service providers, but they are also buying critical services from them. These critical services include management and monitoring of servers, databases, networks, security and desktop systems. It would not be wrong if we call the relationship between RIM providers and their clients a strategic alliance that will play a major role in the success of client's organization.
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